Inside Social Work

What Just Happened? How to Use ‘Here and Now’ Comments in Therapy

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When something shifts in the therapy room, a pause, a change in tone, a shift in posture, it can be tempting to keep moving with the conversation. But sometimes, those small moments hold the biggest opportunities for connection and change.

In this episode of Inside Social Work, I talk with Dr Bronwyn Milkins from the Mental Work Podcast about the power of ‘here and now’ comments. These are the observations and reflections therapists make in the moment, naming what’s happening right now in the relationship or interaction.

We explore the barriers that stop therapists from using here-and-now comments, how to overcome them, and ways to make these moments both safe and useful for clients.

Why here-and-now comments matter

I view this as an important therapeutic skill rather than inappropriate self-disclosure:

“Because you have to be human. You have to care. I think it’s tricky as different generations of therapists come through, but if we think about like a more vulnerable way of working and a more authentic things are merging a lot more, and it’s just in thinking, I think the difference is who’s it benefiting?If it’s benefiting our relationship and it’s educational and process-driven,that’s the biggest bit that we can do.” – Marie Vakakis

These moments, when used with care and intention, can strengthen therapeutic attunement and help clients connect more deeply with their own experiences.

Bronwyn shares how she uses ‘here and now’ comments in her own work, along with examples of moments where they have landed well  and times when they have missed the mark. We talk about the importance of timing, tone, and building a strong therapeutic relationship before stepping into this kind of work.

Whether you’re a student, an early career therapist, or an experienced clinician wanting to refresh your skills, this episode offers insight into how to use these tools with confidence and care.

Resources:

Mental Work Podcast

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[00:00:00] Hello and welcome to Inside Social Work. I’m your host, Marie Vakakis accredited mental health social worker, couple and family therapist. This podcast is all about honest conversations, real life practice, big feelings and tough topics, lifelong learnings, and the moments that stay with us. In this episode, we explore a small moment in therapy that can have a big impact.

You’re in the middle of a session, something shifts, the energy in the room changes. Do you name it? Do you ignore it? What do you actually say in those moments we’re talking about here and now? Comments, also known as process, comments, or immediacy. These are the observations that bring awareness to what’s happening in the room as it unfolds.

They can deepen connection and insight, but they’re not always easy to get right. They’re often missed in formal training and can feel awkward to use at first. This episode was originally recorded, , with Dr. Bronwyn Milkins for the Mental Works Podcast, and it was such a good conversation that I thought it’s really fitting for the Inside [00:01:00] Social Work podcast as well.

So I thought I’d share it with you here. We talk about how to make here and now comments with confidence, how to avoid some of the common mistakes. And we still make them, I still make them, I still get it wrong. I still have ruptures. Maybe there’s an episode in that. Can talk about it later, this skill can be such a powerful part of relational work.

You’ll hear about the moments when these comments help shift the direction of therapy and how you can start using them, even if you’re early in your career. If this kind of work speaks to you, I’d invite you to explore it a little bit more.

I’ve got some online training that you can do, a whole bunch of stuff that you can access on my website. Go check it out. Or if you wanna book in supervision, I’m here for that too. You can find all the details marievakakis.com.au au. I’ll get in touch if you wanna know more. Let’s get into today’s episode. I hope you find something that can help you with your work.

Bronwyn: Hey, mental workers. You’re listening to the Mental Work podcast. I’m your host, Dr. [00:02:00] Bron Milkins, and today we are talking about how to make here and now comments in therapy sessions with confidence. You may have heard them called process comments or immediacy comments, regardless their comments that we used to talk about what’s happening in the present, the here and now.

With clients, and sometimes they’re really difficult to know how to make and what to say. It’s often something that’s not taught to us formally in our programs if they’re, for example, cognitive behavior therapy heavy. In this episode, we’re going to delve into the practical strategies, the common pitfalls that that we make when trying to make these comments and ways to build your confidence.

By the end of this conversation, hopefully you’ll have some insights into how to feel more prepared to make this sort of really valuable comment in therapy sessions. Here to help us out is our guest, Marie Karki. Hi Marie. Hello. Thanks for having me. Such a delight to have you here as always, Marie, you are a mental health social worker.

Just tell us a bit more about yourself and also tell us something good that’s happened to you lately. 

Marie Vakakis: Yes, I’m, , the director of the Therapy [00:03:00] Hub and I have marie karkas.com au website. So through that I have the, this Complex Life podcast and something good that’s happened to me lately. I, cracked my iPhone and completely destroyed the back camera and the glorious lovely sales assistant managed to find a way to get that replaced without costing me a cent 

Bronwyn: money win.

Well done. 

Marie Vakakis: Yeah, huge money win. But also, I was just so annoyed at myself because it was such a. Oops thing. I mean, this my poor phone, it’s, it’s dropped in all sorts of places. Yeah. And I’ve got one of those hard covers and everything. And a weight, like at the gym rolled off and landed crack. Oh, that’s so unlucky.

Yeah. , And so I was just going into get a quote thinking I’m probably just gonna have to buy a new phone. And I didn’t. And I could have hugged her like it was just so good, but what a great outcome. It just made me think. Yeah. Nikki from the Genius Bar. You’re amazing. I [00:04:00] love you. Shout out to Nikki.

You’re not listening to this shout. Yeah. ’cause you are not a rapist, but thank you. 

Bronwyn: Did you have a Nokia 33 10 or similar model? 

Marie Vakakis: Yes. Yeah, it, I, I used to borrow, I used to share my mom’s 32 10. It was this beautiful purple one, and then I managed when I saved up money and I was allowed to, I got a 33 10.

Bronwyn: I remember at parties when I was a teenager, we used to throw each other’s Nokia’s on the ground, and they were indestructible. It was so good. Yeah. I miss, I miss that. 

Marie Vakakis: And now it’s like you sneeze and it breaks. Yeah, 

Bronwyn: exactly. Well, Marie, thank you so much for being here. As always. Let’s talk about here and now comments.

So what’s your understanding of them? What would you say to someone who is like, Marie, what’s a here and now comment. 

Marie Vakakis: Yeah, when you posed the topic to me, I was like, I’m not sure what this is, but the stuff that we’ve talked about around that sort of relational work of what’s happening between us in the room right now.

And maybe that’s that real observational like I can see even as we talk about [00:05:00] this, that you’re getting a little bit distressed. Is that the kind of stuff you’re talking about, like that sort of talking out loud about what’s happening in the room? 

Bronwyn: Yeah, so I’m talking about either comments that you make, that comment on the relationship between the two or just other stuff like observations.

As we talk about this topic, I noticed you’re moving away. I guess that’s a comment on the relationship as well. Maybe like the one you said before, you seem distracted at the moment. What’s on your mind right now? So it’s not necessarily a comment on the relationship, it’s just an observation. So I’m talking about observations on what’s happening in the room, or comments that are between you and the client.

Marie Vakakis: Yeah. 

Bronwyn: Yeah, I think, 

Marie Vakakis: I think that makes sense. 

Bronwyn: Yeah. And you mentioned that like maybe you weren’t sure about it. Is this something like you’ve been trained in, or is it something just intuitive to you that you’re like, yeah, duh, of course we’re gonna make these kinds of comments? 

Marie Vakakis: A bit of both, but I never heard it phrased that way.

So we did it a lot in family therapy where a lot of it is because you are observing interactional patterns [00:06:00] and in couples therapy as well, you have to overt that. So I never had a word for it, like you’ve said. So I learned it, but I never learned that wording for it. So if someone said to me just, you know, can you gimme three examples of this?

And I wouldn’t have known what the definition was, but a lot of the work in relational work when you’re having multiple people in the room, that’s where I learned that. And then I brought that into some of my individual sessions as well. And then notice that when I would go to therapy, the kinds of different therapeutic modalities that would do that.

Someone very, maybe just alt focused would do a lot of that. Someone maybe less relational and maybe focus more on a, a kind of a clinical background would have a different way of, of sort of integrating that into their work. So I learned it, and I do it quite intuitively now, but that’s part of the training that I had in family and couples work mostly.

Bronwyn: Yeah, that’s really interesting. I wasn’t exposed to this style like or technique early on in [00:07:00] my training because it was quite CBT heavy. And so I was reflecting on this and I think the only type of here and now comments that I was encouraged to make in my CBT training was when and in air quotes resistance was occurring.

And so that’s when I would be like I’m noticing that when I talk about this, you seem to be hesitant. What’s happening for you now? But other than that, it was like coming in and here’s the technique, here’s the skill. And I feel like it was quite absent. And when I learned this, it really opened up a whole new dimension to my therapy and I feel like I was able to do a lot more work and progress with clients.

And I wanted to ask you, what value do you think these comments have in your therapy work? 

Marie Vakakis: I think they’re really, really beneficial and a lot of it is also depending. On what the client’s coming for. I see it’s a bit of a dress rehearsal of what’s happening in, in life. And so if they are struggling with interpersonal relationships with, you know, a, a child, a [00:08:00] parent, a partner, a lot of what we we do is I have that in the back of my mind that I get to role model some of the skills that I want them to do.

And so being able to sit in some of my own maybe discomfort can be really helpful to. Bring that to their attention. So it, it’s so powerful and it’s with invitation and like I’ve spoken about in a podcast episode several months ago. Just explain how you work and why and then they know that that’s okay.

So when I do couples therapy, like that’s fresh on my mind at the moment ’cause I’ve been working on my certification track and I have to show fidelity in a lot of the techniques. And when I talk about the four horsemen, I have to say, look. Part of how I work is using this model, and that means when I see contempt criticism, stonewalling or defensiveness, I’m going to pause the conversation and then I’m going to get you to try and do it again differently.

So [00:09:00] if you’ve said something Bronwyn, that’s critical to person x. I’ll pause it and then we’re gonna have a try with one of the antidotes, because what I want you to do is to have a felt lived experience of what this is like, and we’ll stop as many times as we need to. And if I see Marie that you’re getting that, you’re stonewalling, we’re going to stop and pause and we’re going to bring that to your attention and we’re gonna do some grounding exercises because this is what happens at home.

So I get so. I get to call it here and now, or they don’t know, and especially in that when we’re in that state of mind. That cognitive process goes offline. Mm. And so we need to kind of catch it as it’s happening and help that person’s either nervous system, calm down, help their amygdala do its thing.

Like really just calm it, regulate it, teach them, coach it in the moment with a real live example. 

Bronwyn: Mm. Okay. Can I, can I get you to say in words what you would [00:10:00] do? So let’s just say Bronwyn, I just feel like really defensive. It’s not me, it’s her. She always does this. What would be the words that you would use to stop me?

Marie Vakakis: I might say like, Ooh, that sounds like it’s really frustrating. Remember how we talked about those four horsemen? I know it’s not what you intended, but that sounds a little bit critical, and I’m just gonna, I’ll check in in a moment with you to see how, and I’ll be pointed to the other part and with how it felt, but I just wanna see, could we try phrasing that in a different way?

Bronwyn: I like that. I’m wondering, I think you’ve already explained this, but like one of the barriers that I had to using process techniques at the start when I was using them was I. I felt like it would be weird to introduce this third perspective almost to my therapy sessions, which I hadn’t done before because they had been so CBT heavy.

So I thought that clients would be weirded out by them, but I think it comes to setting up the expectation. You make them right from the start or you say, this is what I’m [00:11:00] going do. Right. 

Marie Vakakis: Yeah. Or you’d make a process comment about when I did that, you looked a little bit weirded out now. So true. Yeah.

What’s going on? Because you get to bring yourself into the room so you don’t have to be stern and flat and boring and unani if you work like that. That’s fine. Like use humor. Like I would use humor. Yeah. I might do a raised eyebrow. I might have a sassy look if I’m working with someone who, that feels like the right connection.

So you might be like, look, I just, I noticed that I did something that we haven’t really done before and I noticed that your face changed. What’s going on? Like, can I just check in with you so you can do it in whatever way feels natural. Mm. But you’ve got to have that, you know manage some of that anxiety for yourself and not be like, is what I did.

Okay. Is it okay being like at a place of curiosity, like, yeah. Ooh, what happened there? [00:12:00] Yeah. Okay. I felt it. That was a bit awkward. What was awkward about it? And then they might be like, I’ve never seen that side of you. Or that just caught me off guard. Like, come at it with some curiosity and.

Vulnerability and humility and be like, yeah, sometimes we try stuff and it goes really well, and other times not so well. 

Bronwyn: Okay, 

Marie Vakakis: and that’s okay. 

Bronwyn: I’ve got two other barriers for you, which come from my own anxieties, but I think they’re shared as well. But because I use these comments so frequently now, so this is old beliefs, but they were really impairing for me before I started this way of behaving in my therapy sessions.

So barrier number two was, for example, a process comment might be like. As you shared that story, I felt my chest tighten. Do you notice any physical sensations in your body? And to me by saying I felt my chest tighten, I was like, self-disclosure. Like how could I, oh my God, I can’t believe I’m doing that.

And I was really anxious about even just that minor self-disclosure, which I’m, I’m past now. But what would, what would you say to [00:13:00] someone who is like, who is having that reaction? 

Marie Vakakis: That would never occur to me as being inappropriate self-disclosure. Especially if you’re trying to teach somatic awareness.

Yeah. Like even CBT really, how can you understand the, the emotions, feelings bit without some sort of somatic awareness. So I think a self-disclosure might be like, maybe here’s the list of all the unhelpful thoughts that I had, but just saying like, oh, I noticed something in me right now that that’s part of that teaching.

Right. ’cause all of us could benefit from having more awareness and moments of pause. To be able to pause and notice that for themselves, that will help them so much in their relationship, in their parenting, in communication with their boss in whatever friendships to be able to be like, oh, this sensation, I have it.

I notice it. Maybe I can sit with it and name it. [00:14:00] Then we can untangle it together. So I never, that would never have occurred to me as being self-disclosure. No, neither. 

Bronwyn: And I think I was conflating what I now see as attunement and empathy with like inappropriate self-disclosure, because I think it’s just made so heightened to us, like in early on in our training.

But now, like I, like you’ve shared, it’s like that’s entirely appropriate and helpful to the therapeutic process. 

Marie Vakakis: I think so, because you have to be human. You have to care. And I think about. I think it’s tricky as different generations of therapists come through, but if we think about like a more vulnerable way of working and a more authentic things are merging a lot more, and it’s just in thinking, I think the difference is who’s it benefiting?

Mm. And so if you are, if you saying that you think, oh, that’s benefiting me. So they know that I’m distressed. Then maybe it’s not helpful, but if it’s, it’s benefiting our relationship and it’s educational and it’s process driven and it’s, [00:15:00] it could be the truth, right? 

Bronwyn: Yeah. 

Marie Vakakis: But maybe if it was like a sexual attraction, you might not say that.

No. Unless you’re working with someone who maybe is. Conventionally, very good looking. And maybe one of the things they’re coming to you for is, I feel like people don’t take me seriously because of my looks. And so maybe you might say, look, can I, can I share some observations with you when you say these things, this thought does cross my mind, or I can see how that might be interpreted that way.

So you still could be, be very careful, you’d get supervision around those sorts of things, but it really depends on the function of it. Not, and not every time. Right? Because like, can you imagine the full narration of like, as you said, that I just felt like yawning a little bit. Yeah. And like, oh, I got really fidgety in my chair.

Bronwyn: Yeah. And like, we’re gonna discuss some of the pitfalls in a sec, but one of them would be like, what’s appropriate to share? What’s not? And the other barrier that I had was, and I think this depends on your orientation, [00:16:00] but because I was CBT chained, I thought that if we talked about like, the awkwardness that someone experienced or like, hesitation. I’m like, that conversation will go for five, 10 minutes. That will mean that I miss out on a skills thing. 

Marie Vakakis: So I was like, but that’s a, but that’s a skill. Yeah. Ma and maybe that’s where your your new way of working Yeah. Is, is changing how you conceptualise the understanding feelings and sitting with them.

That’s a skill. Oh yeah. And that’s a crucial skill. ’cause we don’t wanna intellectualise understanding of this. We wanna felt understanding, so. Pausing it and reflecting on it. That is an experiential skill. 

Bronwyn: Yes. Yeah. And that’s how I think of it now. I think it’s so crucial. I love connecting with emotions.

Like it’s one of the first things that I think about. I think about the relationship and the emotions and how are we going to connect with that today. Yeah. In a way that’s helpful for this person. 

Marie Vakakis: And that’s the most non replicable bit of self-help books, ai, chatbots, phone. Yeah. Helplines, like [00:17:00] anyone can psychoed themselves.

Anyone can learn, like all the information you could possibly need is out there free online. Having that real life in the moment, experiential connection, emotional attunement, and ting that and sitting with it and tolerating it, and the relationship being there, that is the biggest bit that we can do, that can’t be replicated yet by digital resources or other sort of media.

That’s probably a more important skill. To cultivate. 

Bronwyn: I think it’ll be, yeah, definitely. It’s already here, but it will be the future as well. It’s, it’s one of those unique aspects of therapy. Okay, so we’ve got it through the Don’t be broadwin barriers, but let’s talk about how we can, I guess, develop some confidence in making these comments and maybe some common mistakes.

But before I like let everybody, I guess. Be a bit negative by pointing out mistakes. I just wanted to hear from you because I know you do supervision. [00:18:00] What would you say to someone who’s coming to you, maybe an early career therapist, and they’ve got a situation and they dunno how to make these comments.

How would you recommend that they introduce these comments and to their practice? 

Marie Vakakis: Part of it would be I would do it with us. 

Bronwyn: Ah, that’s so 

Marie Vakakis: clever as well, I guess. So smart. I would be like, ’cause that’s a learning opportunity. Yeah. So I would, I would be like, oh, it sounds like, even as you tell me, I see a little bit of anxiety pop up.

Yeah. Okay. And then I might overt, okay, did you see what I did? Just there. That’s that. That’s how we do it. So I might role model it and just sprinkle it through the conversation. And if we needed more. Intensive skill building on that. We might do some role plays. I might ask them to record a session and bring it in and we can kind of just look at that.

Like you’re not gonna record the session and be like, okay, so I need to get three of these in this session. You tell your client, you get a consent form. Look, I’m doing some personal [00:19:00] development and I, I dunno what’s gonna come up in our session and if it hits on one of the things that I’m working with my supervisor.

I’ll watch it with them and we can use it as a learning. Is it okay? So many people, and we’ve talked about recording before, they say yes. And if they don’t, that’s okay too. That’s another thing in that relationship that you’ve said, I respected your boundary. That’s awesome. And so we would talk about that and maybe have a few, you know, I know when I first started I liked script, so even just a few sentences.

So it could just be like, Ooh, that felt that. I felt something in that. Like you might not pinpoint it yet or. You might not know. That might be a gap for you. And that’s normal and okay too because like you’ve said, we didn’t learn that explicitly. Most of the university courses are intellectualised digest information, reproduce it, get assessed on it.

So there might be some big blind spots in emotional intelligence and sitting with that [00:20:00] sensory component of emotions for a lot of therapists out there. So That’s okay. 

Bronwyn: Yeah, it’s so Okay. And I think as well, like during my first year, maybe the first year was when I just had a lot of anxiety during sessions.

That was my predominant feeling. So it was hard to be attuned to clients because of my own anxiety, covering up differences in my emotions. Even being aware of that, I was able. Different here and now comments, focusing on what’s happening in the room. And then later on when my anxiety reduced, then I was able to notice changes in myself and then communicate that you, you, you start where you’re at and you can’t force yourself to go further than where you are, but you can try and help yourself and there’s no shame in that.

Marie Vakakis: Yeah. And I’m very more and more. Transparent with some of that stuff. Like I had a supervisee tell me the other day, and I really was so happy. He is like, I really love that you just, you’re so vulnerable. And I’m like whoops. But I think it, I overt some of the process stuff. So I might say, like, even with a young person, they might tell [00:21:00] me something.

Like, I had someone the other day and they they recently got married and I was like, waiting until the for 50 minutes was up. I’m like, all right, your time’s over. Can I please see some photos? He’s been killing me the whole time and he’s like, yeah, of course. He’s like, now that I’m a paint, like we, you know, made a joke of it, but I might say, look, and I started the session and he’s like, oh, just had the wedding.

Like, look, a part of me really wants to like dive into that, but that’s about me. So let’s just park that for a second. I’ll try and contain my excitement. Let’s focus on this. So I might overt, a part of me really wants to get into there or. You know, if I’m not feeling well, I might overt that too because people are really attuned to my expression and I don’t want someone to think I’m bored because I’m sitting there with a strange look on my face ’cause I have maybe really bad period pain.

Or I did a leg session at the gym and I’m so uncomfortable in my chair and they’re thinking that I just can’t wait to get out of there. So I might share some of those like you know, upfront as well and just see how we can work in this relationship together. 

Bronwyn: Yes. Yeah, definitely. I think that’s [00:22:00] so valuable and I wanted to bring to you an example potentially of how we can apply this.

And that comes from a listener. So thank you listener for writing in. I really am appreciative, and I’m so sorry this episode took a while to get out to you. I still think it’s valuable nonetheless. So they wrote into me saying I’m a mental health clinician with goals to be a clinical psychologist.

One day I struggle with a client of mine who gives me a little and seems to want me to ask more questions of them, but then they repeat that they’re a private person. And I picked up on this correspondence ’cause I thought it’d be perfect for this episode. I thought we could use here. And now comments to this.

Do you have any thoughts or, or ideas? 

Marie Vakakis: Yeah, I think that could be really helpful for someone because they don’t have to share too much personal information. It is very much here and now. So it might be like when you ask a question could be saying, I noticed that you paused for quite a while there and I wanna check in what happened.

There might be [00:23:00] room to overt that you’re gonna try something new as well. Being like, look, I’ve thought about how we work together and I wanna try a couple of different things. Would that be okay? You happy to experiment with me and then get that permission as well. But keep in mind all these other tools of maybe language barriers, neurodivergence, different processing styles.

So it could be maybe you have, I don’t know. I’m just thinking, ’cause I, I like to work with q You might have two kind of colored. Lollipop kind of, you know, like picture like one of those paddle pop sticks with like a colored circle. You might have like a yes no kind of stick. And then it might be like, okay, so I want you to tell me if it’s, maybe put the thing up.

If it’s a yes, you are happy to talk about it, you just need more time. Or if this is a no go, like, so maybe you get to do some work with them around. Do you actually struggle to understand what’s pri, what’s personal and private work worth what you can share? 

Bronwyn: Yeah, 

Marie Vakakis: is there an a, a difficulty with disclosure?

Is there a difficulty with trust? Are they scared they’re [00:24:00] going to say or do the wrong thing? So you could start with prompt cards or different ways to generate conversation and just be like, okay, let’s try and see where you’re getting stuck, because you don’t wanna be working harder than the client.

And you also want to be flexible in your approach and be, and be creative with it. So we don’t want them to think that they failed at therapy. It’s also maybe saying, I dunno if I’m actually the best person for this. Would something like art therapy be better? Or maybe what about if we walked and talked?

Would that make it easier? What do you what? What are you worried about, you know, that we might get wrong? So I think it’s a combination of both those things. It’s hard to do a process conversation if they’re not saying anything. 

Bronwyn: Yeah, exactly. And I think, like, I really like your ideas and I think one of the things that makes this tricky is because let’s say that the person like maybe they’ve had an experience that they really don’t wanna [00:25:00] share yet.

It’s early in therapy and it’s like there is a trust thing or just, I’m not ready to talk about that. Could we use a process, comment to work it out? Which of those explanations is true? I was thinking like when I said X, what showed up for you? Just, just then when I said that I’m wondering if it was related to like.

Like a bit of apprehension, like, oh, I don’t really wanna go there. Could you tell me more about that? 

Marie Vakakis: Yeah, I think that’s great. It’s hard ’cause this doesn’t feel, this is not like a textbook skill. You really have to use, it’s the art and science. You really have to use some more of your intuition and that human attunement and attachment.

And so if that feels suitable, then yeah. Or it could be that you wait a little bit longer and be like, oh, I wonder if me asking you that question. I, I noticed your body change. Was that one of those, that’s the not now basket. Or you might have to have like a visual container, or maybe you say, how about [00:26:00] you write it on a piece of paper?

We put it in this box and I promise I won’t open it until you’re ready. So, but we know it’s there. Like you might have different tools and techniques to engage someone who’s not ready. But yeah, what you’ve said sounds really great. 

Bronwyn: Okay, cool. Yeah, I think it’s kind of just, yeah, exploring around it, asking questions, staying with it.

I just wanna stay with that for now, like. I’m just interested, but you obviously don’t wanna like go too much and it’s like, well I think that’s, I think that’s a difficulty as well, actually, maybe we could just talk about that for a sec. It’s like, I don’t, I don’t wanna push someone into talking about something too much and harp on about it if it’s, if it’s upsetting or like a a no go topic.

The way that I’ve addressed this in the past is when I notice that I’m. Really interested in something I might actually say to the person, like, I know I’m hopping on about this a bit. Is it okay if we continue to talk about it? That’s what I’ve said, but yeah. What have, what have you said in these similar situations?

Marie Vakakis: Yeah, I might say, look, I just wanna check when you, when we ended last session, we talked about [00:27:00] X, Y, Z, and today we’re talking about this. I’m happy to, but I just wanna check, is this what you wanted to spend today’s session talking about? Or do we need to put a pin in it? Because especially with some of my A DHD clients, they could chat about any topic for a long time.

And so it is just making sure I’m not wasting the session talking about something that’s just excitable and just be like, look, can I just check? Do we want to, do we want to go all in on this or. We did end the last session kind of with X, Y, Z. Do we wanna revisit that and just give them a bit of a chance to make that choice themselves?

Bronwyn: So what are some common mistakes that you have seen therapists do when they’re trying to use process comments, or maybe even drawing on your own experiences? 

Marie Vakakis: It’s hard ’cause I wouldn’t see it happen because it’s not something that we get to experience really. Live that often. I can think back to when I was in my family therapy, like in the reflective practice groups.

People would be scared to interrupt [00:28:00] and that can sometimes feel like colluding with, oh yes, 

Bronwyn: that’s a big one. 

Marie Vakakis: That could feel like colluding. Like if someone, like, imagine I did that spiel earlier about the the four horsemen and then I didn’t actually follow through with that. How’s that gonna make the other person feel if their partner’s just kind of laying into them with all this criticism and they’re like, I thought this was a safe place.

Maria was going to say, Hey, stop. And so there is the risk of, in that space, not not creating safety because I didn’t stick to that expectation and doing too much can be. Frustrating and derailing. Like, I hate too much of it. I’ve had a, a therapist who did a lot of it. I’m just like, I don’t, I don’t care about how it made you feel because I’m different to you than I am to other people.

So can we just like, like, it, it almost felt too much because it’s not what I wanted to, to work on or talk about. So I think it’s being ful and figuring out how do you meet the person where they’re at and bring in little bits of that. If [00:29:00] that’s relevant. 

Bronwyn: Yeah, back on the interrupting. Such a good skill to learn.

I remember not being able to do it early on in my career and now I do it really easily and, but I feel like that’s a really good skill, like an early skill to learn because it’s like, I wanted to stop you. I think something important just happened right now, blah, blah, blah, blah, blah. Or just picking up on that or circling back to that.

It’s a really good skill to learn how to interrupt and. I remember it being quite valuable because I got feedback early on in my career from clients being like, can you interrupt me? Otherwise I will go on forever. And me not knowing how to do it, I was like, crap, how do I do this? So it’s super valuable and you do help create that safety and I guess direction as well.

Marie Vakakis: Yeah. 

Bronwyn: It’s, it’s tricky. Like 

Marie Vakakis: these are all. Tricky skills and sometimes we can feel like, oh my God, this person’s gonna know that this is the first time we’ve done this. And they don’t. ’cause they weren’t in all your other sessions. 

Bronwyn: Yeah, no, yeah. 

Marie Vakakis: It’s so true. And so it’s just okay to just to give it a go and just sort of [00:30:00] see.

Bronwyn: Yeah. And on your other point about overusing it, that was one of my pitfalls that I had written down, which was overemphasising present moment observations. So like repeatedly commenting on minor physical movements or expressions. So it’s like you just looked down. What was that about? You just looked up.

What was that about? It can get pretty tiresome. 

Marie Vakakis: Yeah, I think it can, but even again, like if you interrupt and they have a funny look in their face, then you get to do it again. Being like, oh, what just happened there? All right, cool. So that didn’t land as well. 

Bronwyn: Yeah. Okay. Do you wanna hear my other pitfalls?

Yeah. Okay. So, and these were all potential pitfalls. So I think one of them is Overinterpreting and I, I’m still, I’m still interested in this, like there’s no absolutes here. It’s like what could be a pitfall in one situation, might be an asset in another, but Overinterpreting might be assuming a meaning behind the client’s behavior.

Without exploring it with them. So like you crossed your arm, so you must be angry and in psychodynamic everything is [00:31:00] meaningful. So yeah, it’s like you do pick up. There is no overinterpretation in a way because it’s all meaningful and all linked, but if you subscribe to a different therapeutic over orientation, it can be overinterpretation sometimes, like a cigar is just a cigar, you know, that kind of thing.

Another potential pitfall is projecting. So it’s like confusing your own feelings or reactions with the client’s experience. So assuming, for example, I feel tense right now, so you must feel uncomfortable with this topic and that can lead if the therapist is projecting from moving onto a topic too quickly without taking in.

So I guess that’s a downfall in not using the here and now comments. 

Marie Vakakis: But both of those, what they have in common is assumption and not curiosity. 

Bronwyn: Yes, 

Marie Vakakis: you’re right. Because even like, you know, what’s that saying? Like if you hear hooves, think horses not zebras. Is that right? 

Bronwyn: Chang? I’m not, I’m not good at saying like, 

Marie Vakakis: but it’s just be like, that’s the, that’s why it’s [00:32:00] being curio curious and nonjudgmental and giving a generous assumption.

And sometimes that projection a hundred percent. We do that because. We would be uncomfortable. And then if we are awkward about it, we make it uncomfortable to talk about. So I think of some of the episodes I’ve done for this complex life talking around sex and sexual health and parents talking to their kids about sex.

If you are kind of being like, oh, can we have this maybe awkward? Like, because you are awkward about it, they’re gonna sense your awkwardness, but you being okay with it and talking about it, they might still be uncomfortable, but you’ve made it. You’ve given them proof that it’s okay to talk about, and so it’s, it’s kind of bi-directional in that way, like.

This is why I get so angry when people will be like, why do I need a therapist? Like, my friends can do it for free. It’s like, this is really hard work and we are doing, yeah, it’s, yeah. So much work to try and get all of this stuff done and supportive and, you know, the, the biofeedback and the, a achievement and the [00:33:00] connection and make it valuable with, towards the, the client’s goals and maybe teaching ’em things they didn’t even know they need, but sticking on track or meeting their expectations.

Like it’s a lot of stuff. And so. I think if we can be curious and we can reflect and you know, even just sort of the session rating scale, you can just hand that in at the end. Or you can say like, can I, can I check? What’s, what’s this been like for you right now? Having more of those transparent conversations.

You’ll get better at it and you’ll practice and maybe practicing with your supervisors a good place to start, or kind of finding someone who works that way or sending them an email and saying, oh, this is something I wanna work on in our next session. Is this something you do so you can start building it in?

There are so many of these skills that are learnable. Mm-hmm. 

Bronwyn: Yeah, definitely. I agree. It’s something, yeah. You can practice and you can get better at. Moving on to, can you share any experiences where making a hero now comment was really helpful for a therapy session or [00:34:00] direction? 

Marie Vakakis: Yeah. I did have a client who very flippantly mentioned.

A disclosure of sexual assault, and I was able to catch it and be like, you’ve just said something deeply painful and hurtful, but you brushed it off and said it with a laugh, and then she burst into tears and were able to unpack it. It was significant, right? Like I couldn’t let that go. And so mentioning it and saying, we’re not gonna discuss it further now.

But I just wanted to say that I noticed that you’ve done that and that’s, that’s quite a concern. And so yeah, it, it, it, it was hard. ’cause I think maybe a younger version, a baby’s therapist, me, or even just not so long ago, me maybe would’ve said, I don’t wanna upset her. And so I wouldn’t have brought it up because maybe don’t want was said, yeah, but that’s not my job to not upset someone.

Yeah. 

Bronwyn: What 

Marie Vakakis: do 

Bronwyn: you think now? 

Marie Vakakis: I think I handled that tactfully of, we’re not gonna [00:35:00] go deep into it, but I’ve seen it. I’ve named it, I’ve noticed it. I’m parked it and then we revisited that. 

Bronwyn: Mm. That’s really cool. Nice work. Yeah. As you were talking, it triggered, like, it reminded me the way that I use process comments here and now is sometimes to.

Help. I don’t wanna, I don’t wanna say compensate, but I dunno how else to put it. But like for me as a person, I really like laughing. And so sometimes, like if clients have laughter as a defense, like I can laugh a lot with clients and if I don’t keep it like in check, we can not connect with emotions. And so one of the ways that I use process comments is like if we’re laughing about something, I might be like, and we’re laughing about this and I know we’re having like a good time, but I wonder if there are other emotions that’s going on here.

And then I’ll let them kind of jump in so that we can actually get to somewhere else. And that’s to help them, like with, if they’re using humor as a defense. ’cause I just like laughing. But maybe it’s also me using it as a [00:36:00] defense. Who knows? So it is the way to, to help, help me. Help them in a way.

Marie Vakakis: Yeah. And that’s a really important ’cause once you know that pattern, then you get to do what you need to do. To be able to show up differently for that client. So if you need to check in with, oh, am I laughing because it was genuinely funny? Or they laugh and so maybe you might not have felt the emotion first of awkwardness or discomfort, or, I don’t wanna have this conversation.

You might have just recognised the laughter and then you can reverse engineer. Okay, what happened? Yeah, you just check in with that. Because we are human, right? And I think so much of the work, this is why it’s so important to have supervision. It’s not just a ticker box to use it well, and to have that reflective practice and to have that insight, you get to talk about that.

And you don’t have to do it all at once. It might be a learning curve that you, you know, or a goal that you set around that and sort of being like, I want to recognise. Myself in the room how I am, and I notice that there are certain [00:37:00] topics that I shy away from talking about, and then you might put in place what you need to feel more comfortable.

So when we’ve talked about sex therapy, for example, and you mentioned that, you know those courses that you’ve done around. Exposure to the different sort of language you might come across. You don’t want the first reaction you have in a session to be one of discussed or horror. So if you’ve got a topic that, that you find uncomfortable, you research a bit about it, you get some comfort so that when you talk about or ask about it, you can regulate and you can sit in that.

Bronwyn: Totally. I really like how you always give such a calm approach to learning things, and you really emphasise that you can take it bit by bit and you can learn like these are not unattainable skills. These are simply things to practice and they might be difficult at the start, but we can approach it bit by bit and take it step by step.

Marie, what do you hope listeners will take away from our conversation today? 

Marie Vakakis: They’re probably doing some of this without knowing. So now that they’ve got language for it, maybe notice [00:38:00] that you’ve probably already done it and give it a go. If you haven’t, see if you, where you might want to, to kind of wiggle into a conversation, see how, what you observe in a client that you work with, how you might put that into words.

So you might wanna have a couple down, a couple kind of written down, but give it a go and see what happens. 

Bronwyn: Yeah, I agree. I think one thing that I had when I was early on was I overestimated how severe. Stuff up square on my end. Or if something didn’t land perfectly, I was like, oh, I’ve stuffed up the relationship forever.

How terrible am I? But now I know, I feel like much more confident that it’s like I can say something, it might not land. Right. It’s fine. I, I don’t know if that’s helpful to anybody listening, but like you might be over it. Estimating how harmful or detrimental your, like your attempts to try things out are, and clients are more resilient to that than we give them credit for sometimes, at least me.

Marie Vakakis: Yeah, don’t underestimate just how much good stuff you can do by being a [00:39:00] kind, calm, compassionate person. These other skills you learn along the way, and there’s still a lot of value in being a kind person. 

Bronwyn: Yeah, and it’s like I feel like the foundations, like what I tell myself now is like my foundation is that I’m trying to help, I’m trying to be a good presence here.

I’m trying to be attuned and empathetic and kind and listening. That’s a really good basis for like me trying out other stuff on top. I can always fall back on that. Yeah. That just gives me a little bit of confidence, at least. I don’t know if that’s similar for you. 

Marie Vakakis: Yeah. I think for me that what’s helped me with my confidence is.

When I’ve done extra work on boundaries and I it was fresh in my mind doing a sort of every year around the Christmas time I do like a new, a podcast or a blog post or something about it. ’cause that seems to be a time where we really struggle with Overscheduling and Overcommitting. And I remember putting into the one I did last year around you can set a boundary and the other person [00:40:00] can be disappointed and that’s okay.

And. That can be familiar with clients as well, like we can do this thing. It might not have loved it. That might have felt a bit uncomfortable. And that’s okay too. Like we are, we are talking about tolerating emotions and we’re working through things together and we’re trying to create a relationship where they can say, actually that wasn’t quite what I wanted.

Or Can we try a different approach? So you can build on some of those things relationally. And it’s not all on the therapist who find this perfect way of communicating to meet that person’s exact specific way of doing life. We have to have some. Kind of two-way interactions in this. 

Bronwyn: Definitely. Okay.

Marie, thank you so much for coming on. I always enjoy hearing your, your great insights and great thoughts about topics like this and your relational techniques and insights. It’s really good. So thank you very much. If listeners wanna learn more about you or get in touch, where can they find you?[00:41:00] 

Marie Vakakis: Yeah, so check out the This Complex Life podcast and, connect with me on, I think I’m more active on LinkedIn than anywhere else, and all my workshops, training, supervision stuff is all on mariva kakis.com au. 

Bronwyn: Excellent. I’ll pop all those links in the show notes, and I really like this complex life, even though I don’t work with teenagers, I just like listening to you talk about stuff.

It’s really cool. 

Marie Vakakis: I’ll there’ll be a series on couples therapy coming up, so that might be a little bit more interesting for you. 

Bronwyn: It’s still interesting, but great. I’m, I’m very pleased to hear as always, mental workers. Thank you so much for listening to the podcast. If you enjoyed today’s episodes, do listen to more episodes.

I’ll pop in a few links to Marie’s episodes as well. If you like listening to Maria in particular, she’s very cool. I hope you take care and have a good one and catch you next time. Bye.

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